Howard's
Irvine

After spending nearly 50 days, 4 appointments, 4 cancelations, 22+ calls and emails back and forth with Best Buy, in 48 hours Howard's Irvine was able to place my order, take my info, deliver and install a washer and dryer! Sales Rep Dino Silva was helpful, courteous and spot on with the details of the items I needed. He took great care to be sure I was getting the products I requested. During this Covid-19 times it was extremely helpful for me to handle this by phone. The follow up for delivery was perfect and timely, and the install/hall away team was great, arriving early to the appointment. Mario and his assistant answered all my questions and the whole thing was complete in an hour, on a Sunday!See moreSee Less

Had a great experience with George Moawad. Helped us with all our questions & concerns regarding refrigerators. We had a terrible experience with Lowes as my parent's recommended us to try Howard's as they were very pleased with their help. I spoke with George he remembered my Mother, lol small world. Thank you George, as they say "happy wifey happy lifey". See you soon for that amazing bed you showed us.....GodRocks! The Alfaro's See moreSee Less

This review is for George Moawad. Buying appliances during these times pretty much sucks due to covid delays etc. There is nothing that can be done to speed up things that are coming from other countries. Its an unfortunate thing and I think it unfair to leave negative reviews when things are out of someones control. Anyways, with all that in mind, George has been BEYOND helpful and very transparent. He stays in contact and always quickly responds when I send him an email. He is such a kind soul and really does look out for the best interest and does not try to push to "make a sale". We have purchased 6 appliances from him and will continue to come to him with all our needs that he can help with. He is helpful and makes sure we are taken care of. Thank you George for being amazing! For all your appliance needs, please see George! See moreSee Less

I have purchase appliances on multiple occasions from this store. The Product Specialist, Dawn Cantu is the person I have always worked with. She is absolutely one of the best sales representatives I have ever dealt with. Her attention to customer requirements is unmatched based on my experiences. Every time I have a need for an appliance, she goes out of her way to help me pick the right product that is perfectly suited to what I look for or need. I won't go anywhere else to buy appliances unless I am working with her. If you are reading this, you must check this location for your next appliance purchase. See moreSee Less

Had a really good experience buying a new oven from here. Ask for David!!!! He made a complicated installation easy. Great customer service from David.

Because of COVID-19 , all my interactions with David Yousefi were over email, text messages, and phone calls. His customer service was excellent and very personal. Again due to COVID-19 appliance shipments were delayed and didn't always meet expectations, but David was always prompt to let me know as soon as he became aware. He made the long wait tolerable. Thanks to his diligence, I will have a new refrigerator just in time for the holidays! I cant thank him enough for his perseverance.See moreSee Less

Over the past few years I have always bought my appliances at Howard’s. I never had a problem with customer service. Everyone is always so nice. But I think hands-down the best person that I have dealt with is, David Yousefi. He is the assistant manager at the Irvine location. He helped me solve my problem seamlessly. Thank you again David.See moreSee Less

This location is fantastic and amazing customer service!! David Yousefi helped us as a walk-in because our washing machine broke and we were looking for a replacement. With David's help, we found a floor model to purchase. Our entire transaction took less than 20 minutes and we got our new washing machine delivered and it works perfectly. We would recommend David and Howard’s at the Jamboree location anytime to anyone that asks. See moreSee Less