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Returns and Exchanges

Returns and Exchanges

We are committed to your satisfaction. Returning a product can be stressful on customers so we’re here to help you get it right the first time. Our talented product experts are available to help you select the right product for your needs and application. We encourage you to take advantage of our expertise before making your purchase.

Howard’s accepts returns within seven (7) days of receipt of an item if the item has not been used. All returns are subject to a 25% restocking fee and delivery charge. Custom special order items are final and non-refundable. Shipping, delivery, and install charges are not refundable. After the seven (7) day return period, products will be covered by the terms and conditions of the manufacturer’s warranty. All returns and exchanges must be approved by a manager. Howard’s Appliances, Inc. reserves the right to deny any return. Exchanges due to service/repair issues will only be authorized if the manufacturer deems a product not repairable.

Instant Rebates and Bundles

When an item with a qualifying instant rebate is returned, the instant rebate will be voided and also returned to the ticket. When a bundle/package is purchased and only part of the order is returned, the discount is void and the total discount will be deducted from the refund. For example; if a customer receives $200 in savings when purchasing a four-piece kitchen package and not all four items are returned, the $200 package savings will be subtracted from the refunded amount.


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