Howard's
Covina

I have to add this update to my last review.
Yes, they totally left me hanging but they also refunded the entire installation charge of $140! That's way more than most businesses would do! I'm satisfied and appreciative of feeling valued as a customerSee moreSee Less

Thanks to Patrick and Armando for going the extra mile to provide great customer service.
 Our 23-year-old washer broke down shortly before our summer vacationSee moreSee Less

Great service and friendly staff! Very fast next day delivery by professionals who installed them in minutes.
Glad to have a Howard’s in the city of Covina!See moreSee Less

Very satisfied with my purchase from Howard's.
Great, knowledgeable and friendly staffSee moreSee Less

My entire experience with Howard's has been excellent.
My salesperson, Deeann Haveman, was kind, knowledgeable, and efficientSee moreSee Less

Anthony Ebert was a tremendous help to our family when we needed a new refrigerator.
Anthony made the selection and purchase happen seamlessly, he made sure we got the best deal for the moneySee moreSee Less

Knowledgeable , courteous and prompt efficient delivery !.

Great prices/they delivered on my schedule/Amazing customer service by Edward when I first called and when I arrived at their store; delivery  personnel very professional and knowledgeable.

Great selections.
Great serviceSee moreSee Less

Switched my trading to Mrs Mildred Garrett FX.
a few months ago after going through a lot of losses ,I invest with her and let her manage my accountSee moreSee Less

Bought a new fridge .
the whole experience was extremely professionalSee moreSee Less

I have had prior sales dealings with Howard’s in the past and my current experience was just as good as the others.
I went looking for a washer and after much soul searching I picked out my modelSee moreSee Less

Edward Grimaldi was extremely helpful in fulfilling my purchase of a new DVD/Blue Ray player, at a terrific discount price.
Plus, he was very knowledgeable re: warranty plans for my new playerSee moreSee Less

Walked in the day after Easter looking for a new mattress for my room.
Thanks to Anthony Ebert we were able to find the one that I found comfortable onSee moreSee Less

Bought oven range.
Great prices, big selectionSee moreSee Less

Patrick was so great!! Super great service.
Got the fridge we wanted and all the laughs!See moreSee Less

I've been is customer service for over 18 years and I have to say that Patrick Henry was a exceptional, very professional, polite and followed up me regarding a refrigerator that my was interested in.
Thank you again for your servicesSee moreSee Less

I am an elderly disabled lady.
Gilbert Gonsalez was fantastic and worked with me to assist in the purchase of a new refrigeratorSee moreSee Less

Anthony Ebert, the assistant manager, did a great job helping my dad order his appliances.
There was an item my dad had to cancel and replace and Anthony went above and beyond to make the process go smoothlySee moreSee Less

Howard's is the place to go if you need appliances for your home.
They have a great selection and sales people to help youSee moreSee Less

Friendly good info an service.

DeAnn saved the day for me when I was desperately in need of a fridge.
I had originally ordered a fridge from some where else, which apparently was a huge mistake because my fridge never showed up on time even though it was ordered weeks priorSee moreSee Less

The store manager, Anthony,  provided excellent customer service and was very helpful.
I will be returning for all my  future appliance needsSee moreSee Less

service was great, very friendly and knowledgeable staff and just what we needed in a washer/dryer stack unit.
And it was on sale! We have purchased from Howard's before and would do so againSee moreSee Less

Great service.
We had just moved to a new home and had an issue with another company bringing us the wrong refrigeratorSee moreSee Less

We had ordered our appliances for a full kitchen remodel; refrigerator, stove, dishwasher, & microwave.
Unfortunately due to Covid and supply issues it took 9 months to get all the appliancesSee moreSee Less

Went in and handled my purchase excellent customer service and iwas out of the store in less than 1/2hour AWESOME Thankyou!!!.

Armando the store manager was very helpful.
Home Depot couldn't get the refrigerator we ordered in our home, but Howard's didSee moreSee Less

I ordered a high end washer and dryer from Lowe's back on 12/22/21 and it was supposed to be delivered on 01/20/22, but on the 19th I still had not heard from them, so I called to check up on the delivery and the girl that answered the phone with her smug attitude told me that my delivery was moved back to February 23rd.
When I told her that I was never informed of this change and would like to speak to a supervisor, she laughed and said "the supervisor is not going to be able to do anything for you"See moreSee Less

Awesome job by everyone! Carlos & Tony amazing.
Thank you!See moreSee Less

Great services, honest and delivered on a hard to find special order fridge which in these times is a rare thing to do.

We are still waiting for our microwave .
We ordered it Ali g with all our other appliances in June 2021 and it still isn’t in, not really Howards faultSee moreSee Less

everything went fine, delivered and installed fridge.
no problemSee moreSee Less

I purchased 2 Decor Refrigerators from Howard's and had an excellent experience instore and well as delivery.
I would recommend them highlySee moreSee Less

Everything went smoothly replacing old washer & dryer.
Gilbert in the office, delivery was perfectSee moreSee Less

The stove and washers I purchased from here are extremely high quality.
Howards also has exceptional customer service and the manager at the Canoga Park location was very accomodating and helped me with the sales processSee moreSee Less

I went in to buy a Samsung fridge and a Samsung washer, Ed help my mom and I find one and was very helpful.
He was also really funny and provide us with really good customer serviceSee moreSee Less

We had an awesome experience at the Covina, Howard's.
 Thank you Anthony for your incredible customer serviceSee moreSee Less

Shopping Appliances with a breeze.
Location is not hard to find and they have a small private parking areaSee moreSee Less

Great price, great service.
On time delivery and fast installationSee moreSee Less

I recorecommend their selection of stoves and refrigrefrigerator.
They have an excellent selection and their sales people are quite helpful 😄See moreSee Less

So personable.
No big box feelSee moreSee Less

Go see Edward at Howard's! Super friendly guy who is extremely knowledgeable about their products.
Answered all my questions and I couldn't have had a better experienceSee moreSee Less

Helpful service and quick delivery.

Bought a few items over past two weeks- both ti Ed the sales guys were awesome! Second visit was with Caleb B.
He made the sale easy and was very knowledgeable! Hadn't purchased here in years, but will surely be back!See moreSee Less

I needed a new washer and stove.
I met a wonderful salesman Edward Gramaldi at the Covina storeSee moreSee Less

Excellent service, including installation.

Edward from Howard's was so helpful and nice! He was very helpful in helping us choose the right refrigerator for our home, with all the qualities that we wanted and best off all for a great price! If you are ever in need for a great appliance and amazing customer service, go to Howard's and ask for Edward!.

Our 3 year old Samsung french door refrigerator was not cooling anymore.
It would cost about $500 to get it fix and the repair man stated there was no guarantee that it will not break againSee moreSee Less

"pros":"they are always willing to work with you----"cons":"they are the best at what they do.

I give Edward Grimaldi five stars and more if possible .
Very very informative very knowledgeable and was very helpful We really appreciate him Thank you Edward See moreSee Less

Great place to purchase appliances at this uneasy time.
Very helpful and professional staff, good prices, easy deliverySee moreSee Less

I would highly recommend Howard's in Covina Anthony our sales representative was so patient with my husband and I couldn't decide on the stove or microwave that we wanted to purchase but Anthony was a big big help!!! Even we had a slight problem with our stove got us a brand new one the very next day with no hesitation absolutely love my new appliances would highly recommend them.

Great customer service.

Loved my salesman David at the Central Ave location in Glendale CA!! He was very relaxed and chilled in his approach which I loved! He didn’t hound me and he allowed me space to decide what I wanted! I purchased a whirlpool stainless steel refrigerator and I’m happy with my purchase.
He was very knowledgeable of their products and informed me of all the measurements I’d need of the kitchen space before deciding on a particular size, and cubic feetSee moreSee Less

Excellent service, quick process and friendly staff.
Armando the manager was so professional and courteous!See moreSee Less

They're seems to always be issues to deal with when buying such a sophisticated item as a high-end GE Cafe' refrigerator.
Howard's Appliances has the people you want to buy your appliances from because they know how to navigate these waters better than anybody I've worked withSee moreSee Less

Super friendly and timely service.
Thank you!See moreSee Less

Explaining products clearly,act respectfully, keep customer posted promptly.
This is the store I like to purchase most appliances fromSee moreSee Less

I'll start with saying that my trip into Howard's was nothing short from pleasant.
My parents got my wife and I a new fridge for our new condo, which was "traditional depth" and it blocked one of our drawers from pulling outSee moreSee Less

Armando took my call, found out how he could help match a new washing machine to an older dryer.
He described it, knew the product, he was very knowledgeable, helpful and had it delivered the very next daySee moreSee Less

Very helpful staff.

Great service.
Went to 3 other stores who said they were not getting in washer and dryer sets in until DecemberSee moreSee Less

Had a great experience.
Quick and easy buying our new LG fridgeSee moreSee Less

I went back to howard yesterday and met another employee name GILBERT, he is awesome he resolved our issue about the ref we are buying, there is always a solution if you transact with the right person, Great job Gilbert you made my day i thought it iwll not fit to the size of my kitchen door, brilliant idea of you made me at peace because i really like to get the ref.
Now i am calmly waiting to deliver my refrigeratorSee moreSee Less

Great experienced! This is what i am saying, 100% i will recommend this HOWARD APPLIANCE STORE, specially in 545 N.
Citrus aveSee moreSee Less